The Design2Service project is a completed European Union Horizon 2020 project with the objective to simplify service procedures and reduce service effort for fuel cell-based micro-CHP and back-up power systems. Main project targets included

• Improving the system layout such that components can be exchanged more easily;
• Improving and standardising individual components, making them easier to exchange and more durable;
• Improving remote monitoring systems such that failures can be detected more easily and expensive service visits are avoided;
• Creating guidelines for designing easily understandable service manuals that allow non-specialised technicians to perform routine service tasks;
• Verifying the developments and consolidate knowledge in a dedicated field trial.

A consortium of six European companies and research institutes was jointly working on these goals. The project started in August 2015 and was completed in March 2020.